Terms and Conditions

THE CRYSTAL CAVE EMPORIUM

TERMS & CONDITIONS

PAYMENT

All orders are securely processed through a PayPal facility.

POSTAGE & DELIVERY

WE USE ROYAL MAIL SECOND CLASS WHERE POSSIBLE AS STANDARD or second class signed for depending on the value TO UK MAINLAND. FIRST CLASS postage is available on request at an additional cost. WE ARE HAPPY TO SHIP WORLDWIDE – please see postage & packing details.. WE WILL KEEP THE COST OF POSTAGE TO A MINIMUM . WE NORMALLY AIM TO DISPATCH ITEMS WITHIN 3 DAYS OF CLEARED PAYMENT. A CERTIFICATE OF POSTING WILL BE OBTAINED. PLEASE NOTE WE ONLY SHIP TO THE REGISTERED PAYPAL ADDRESS.

RETURNS

All our items are sold with a 14 day money back guarantee. If you wish to return your goods please message us by clicking here.  We regret we cannot re-reimburse postage costs unless the goods are damaged or faulty due to health & hygiene reasons we cannot accept returns of earrings Unless damaged or faulty.

PLEASE CONTACT US IF YOUR ITEM IS MISDESCRIBED OR HAS NOT REACHED YOU WITHIN 14 DAYS OF PURCHASE.

STATUTORY RIGHTS

NONE OF THE ABOVE AFFECTS YOUR STATUTORY RIGHTS

©THE CRYSTAL CAVE EMPORIUM LTD